Vickerstock is proud to be partnering with a leading company to recruit a Part Time (2 Days/Week) Sales Administrator.
This role is pivotal in ensuring seamless customer experiences and efficient logistical operations. As a Sales Administrator, you will manage customer orders, resolve issues, and coordinate with various stakeholders to ensure smooth order fulfilment and delivery processes.

Key Responsibilities:

Customer Services & Sales Support:

• Process daily customer orders for production with accuracy and timeliness.
• Generate draft invoices and update them upon receipt of packing sheets before issuing to customers.
• Proactively communicate with customers regarding order delays or changes, ensuring timely resolutions.
• Address and resolve delivery discrepancies and amend invoices as needed.
• Manage online sales orders and ensure timely processing and fulfilment.
• Assist the sales team with sample postings and expedite issue resolutions to prevent payment delays.

Logistics Support:

• Prepare packing sheets for the dispatch team and generate delivery notes for order collections.
• Coordinate transport for order deliveries and resolve proof of delivery discrepancies.
• Monitor daily production through reports and manage pallet inventory for production needs.

General:

• Produce weekly reports comparing orders versus dispatch for operational insight.
• Undertake any other administrative duties necessary to support business efficiency.

Required Skills & Experience:

• Strong ability to manage competing priorities.
• Confident and friendly telephone manner for customer communication.
• Proficiency in Microsoft Excel and strong spreadsheet skills.
• Ability to work under pressure with a high level of accuracy.
• Previous experience in a fast-paced environment preferred but not essential, as full training will be provided.

Competencies:

• Organisational skills
• Attention to detail
• Communication and problem-solving abilities
• Teamwork and adaptability

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Ruairi McCann, Recruitment Manager at Vickerstock 02890313720
Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs Vickerstock.com
All conversations will be treated in the strictest of confidence.