Business Support Lead
Co Cavan
Fulltime | Permanent
Monday - Friday Days
Competitive Salary DOE

Vickerstock are excited to be working in partnership with our leading Food Manufacturing client who are consistently improving and introducing new measures to improve their processes and products, due to this they are seeking a Business Support Leader to join them at their impressive state of the art factory in County Cavan.

As a Business Support Lead you will oversee the business support team to ensure efficient day-to-day operations across logistics, telesales, finance support and other shared business support services. You will take ownership of the team's performance, operational improvements, and cross-functional collaboration, acting as a key link between Supply Chain, S&OP team, Commercial, and other departments to support and delivery Company KPIs.

Key Duties

• Team Leadership & Development
  • Guide, train, and evaluate the Business Support Team.
  • Allocate tasks effectively, ensuring balanced workloads.
  • Foster a collaborative, growth-focused team culture.
  • Identify skill gaps and coordinate training initiatives.
  • Manage HR-related tasks, including scheduling and leave approvals.
• Operational Efficiency
  • Oversee BS administrative tasks, including customer communications, financial reporting, and dispute resolution.
  • Ensure smooth order processing and a seamless customer experience.
  • Serve as a key liaison for cross-functional initiatives with Production, Quality, Supply Chain, Sales, and Finance.
• Compliance & Performance Management
  • Ensure adherence to company policies and compliance standards.
  • Provide accurate reports to the Business Support Manager.
  • Analyse team performance data to drive continuous improvement.

Experience Required:

• Minimum of 2 years in a Business Support, Admin, Commercial or Supply Chain role, with supervisor experience preferred.
• Proven track record of working in a fast-paced, high-pressure environment, ideally within the food manufacturing sector
• Proven experience in project leadership, support, or coordination, particularly in implementing process improvements or operational changes.
• Demonstrable experience in people development: including coaching, mentoring, and supporting the professional development of team members.

In return you will receive

• Attractive salary DOE (call office for more information on this)
• 23 days annual leave
• Company pension
• Long term career progression opportunities with a leading employer

If this sounds like the career move you've been after and would like to hear more, pick up the phone to Sophie now on 01 5267473 or send an updated CV - in Word format - via the link on the page (or email).

If this opportunity doesn't quite get the taste buds flowing but like me you are passionate about food, let's get a chat and see how I can help grow your career.

PLEASE VISIT OUR WEBSITE FOR A FULL LIST OF OUR CURRENT VACANCIES.