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NPD Customer Relations Manager

Posted 10th May £ 30,000 - £ 30,000 Newtownards, County Down # PM899793

NPD Customer Relations Manager


Circa £30k

Vickerstock are alongside a fresh foods company which creates a variety of products which are exported throughout the UK and Ireland, with the appointment of an NPD Customer Relations Manager for their Newtownards facility.

You will work on development projects within agreed timescales, record recipe data following successful kitchen trials, assist with the NPD launch table on existing products including recipe or packaging changes, liaise with suppliers on new ingredients & packaging, calculate nutritional data and complete finished product specifications, carry out sensory analysis, complete costings and prepare samples for presentation & despatch

Your new role as NPD Customer Relations Manager

  • Direct Point of contact for key customers in NPD and EPD, as well as managing information required for yearly tenders and business.
  • Strong presentation skills for internal and external customer meetings.
  • Developing innovative products for both NPD and EPD - from Kitchen development through to factory trials, concept to launch.
  • Production of samples that meet the requirements of the NPD brief and are technically and financially feasible.
  • Work on Internal Costing Models to ensure most cost effective end product.
  • Ensure products can be repeated in production processes to ensure consistency and safety
  • Working closely with Technical for the production of samples for shelf life and nutritional analyses, In house organoleptic testing on trialled products
  • Support the on-site technical team in generating internal and external customer documentation, specs etc
  • Research current consumer markets and latest technologies to develop new product concepts
  • Work on packaging innovation and technology
  • Undertake long-term projects with other departments, such as reducing waste by improving efficiency
  • Build relationships with suppliers and customers.
  • Liaising with NPD, Technical, Procurement & Production teams as well as suppliers to ensure raw materials, packaging, artwork and specifications are completed to the correct standards.
  • Working closely with the Production & NPD teams to make efficient, profitable products for Sale with retailers, food service & food manufacturers.

What you need to succeed as NPD Customer Relations Manager

  • 2yrs experience as a New Product Development Manager within a Food Manufacturing environment
  • Ability to communicate and present your ideas in a clear and positive approach internally and in customer meetings
  • Degree or HND - Food Science/Technology, Food Nutrition and Health or Food Safety and Quality management
  • Critical thinking, strong negotiation skills and ability to make changes for improvement
  • Excellent communication and interpersonal skills

How to apply

Sound like the career move you've been after and would like to hear more, pick up the phone to Paul now on 028 9031 3720, or send an updated CV - in Word format - via the link on the page.

If this job doesn't quite get the taste buds flowing but like me, you are passionate about food, let's get a chat and see how I can help.

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