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Customer Service Representative

Posted 10th May  negotiable Mallusk, County Antrim # MQ900015

Customer Service Representative Belfast

MQ900015

Vickerstock are proud to be working in partnership with one of Northern Ireland's market leading, clients to recruit an experienced Customer Service Representative to join their established team in Greater Belfast to provide excellent customer service. This is a permanent role.

Your new role as a Customer Service Representative;

  • Respond to customer queries in a professional, courteous and timely manner
  • Ensure internal systems are maintained with accurate information at all times
  • Accurately generate customer reports and KPI's daily
  • Provide Order confirmations within a specific timeframe.
  • Plan and track orders and advise customer of problems.
  • Liaise with Customers regarding loading and deliveries.
  • Internally liaise with all departments regarding customer enquiries, specifically working closely with planners and shipping department.

What you'll need to succeed as a Customer Service Representative;

  • 1 years' minimum experience as a Customer Service representative
  • Working closely with customers, understanding their requirements.
  • Understanding of planning orders for production.
  • Experience of working in a fast-paced environment ideally in the Transport industry

What we have to offer:

  • Industry competitive salary and benefits
  • Permanent opportunity with progressive business

What we hope you will do next;

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

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