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Customer Service/After Sales Executive

Posted 18th November  negotiable Dundalk, Louth # MQ898224

Customer Service/After Sales Executive | Dundalk

MQ898224

The successful candidate will report directly to the Senior QHSE Manager and will based in in Dundalk.

As part of the customer care team, you will be representing the people behind the product, you will be expected to listen to and support customers and use your technical knowledge to guide each experience to a satisfactory solution.

Your new role as a Customer Service/After Sales Executive

  • Fluent English articulate communicator, proficient in both verbal and written English/ Language and enjoy crating clear and concise manages to customers with the ability to negotiate and/or take customers through the returns process
  • Be able to work independently and control and report on your own workload in a fast-paced environment
  • Have excellent time management skills with the ability to organise oneself and multi-task
  • Input, collect and maintain data on our NetSuite ERP system
  • Manage returns documentation for submission to accounts department
  • Communicate feedback to manufacturers and QC teams for trending issues
  • Report weekly to the Senior QHSE Manager
  • Positively contribute to the team with a positive can-do attitude

What you'll need to succeed as a

  • 1 years' minimum experience as a Customer Service representative
  • Experience of working in a fast-paced environment

What we have to offer:

  • Industry competitive salary and benefits
  • Permanent opportunity with progressive business

What we hope you will do next;

Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

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