Sales Coordinator

Vickerstock are delighted to be working with a leading client to recruit for a Sales Coordinator join their team in Antrim for a period of maternity (11 months)

The Sales Coordinator will be responsible for delivering customer excellence from beginning to end providing a professional, approachable, customer service.

Hours of work Monday to Friday - 830am -17.00pm

The Sales Coordinator will be responsible for the following:

• Proactively pursue customer orders & agreed customer actions to ensure orders are produced as per customer requirements
• Ensure accurate and timely preparation of quotations
• Working closely with sales, daily production, and planning departments to ensure orders are fulfilled on time and in full
• Being the first point of contact with designated customers in relation to all issues
• Dealing with and responding to ad hoc and customer enquiries (telephone / email).
• Handling customer complaints.
• Operating and development of an ERP/sales order processing system (Processing/Checking order intake and order acknowledgements)
• Ensuring all administration is accurate, clear, concise and up to date to ensure accounts can be managed by relevant team members as and when required
• Providing backup support to extend the external sales team
• Supporting the delivery of departmental targets and KPIs through effective customer relationship management

The Sales Coordinator should be able to demonstrate the following:

• Minimum of GCSE (or equivalent) grades A-C in Maths and English.
• At least 1 years' experience of working in an administrative/sales/ customer service environment.
• Evidence of providing exemplary service to customers.
• A good working knowledge of Microsoft Office packages (particularly: Outlook, Word, Excel)

Contact Mary to discuss this in absolute confidence on 028 90313720. If you are looking to take the next step in your career, please submit your CV.